GDPR Privacy Policy
Who are we?
Hot Solder is an established and experienced data capture consultancy offering design and development support across the complete product life cycle.
We are committed to protecting the visitors to our website and maintaining trust and confidence with our client base.
We are not in the business of selling, renting or trading email list with other companies and organisations for marketing gain.
In this privacy policy we will outline how why and when we collect any personal data and how we use that information.
Types of data we collect
We may collect some of the following information:
” Your name and company name where applicable
” Your email address and telephone number
” Other relevant customer information
What we do with the information:
The information that we gather is used to better understand our customers’ needs and to improve their online experience with us.
We use the information to improve the products and services that we offer.
We may send periodic emails to the email address that you have provided us with.
From time to time we may contact you to advise you of business opportunities or information that we think you may be interested in via email or phone.
We may use the information to adapt our website to better suit your needs.
Security
We are committed to ensuring that your information is secure and to this end have added an SSL certificate to our website so that any communication that you have with us will be encrypted and the information will be secure.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree to the cookie the file is added and the cookie helps to analyse web traffic and collect anonymous information about your activity on our website. You can disable cookies on your device but this may affect your browsing experience on our site.
Google analytics
We use third party software called google analytics which gives us general information on our website traffic.
When someone visits our website, Google Analytics collects standard internet log information and details of visitor behaviour patterns, to find out things such as the number of visitors to the various parts of the site.
This information is only gathered in a way which does not identify anyone. We do not make, nor do we allow Google or any other party to make any attempt to find out the identities of those visiting our website.
More information here
Newsletter data
As part of the registration process for our e-newsletter, we collect personal information:
” To inform you about goods or services that you have asked us to tell you about
” To contact you if we need to obtain or provide additional information
” To check our records are right and to check every now and then that you’re happy and satisfied.
We do NOT rent or trade email lists with other organisations and businesses.
MailChimp
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics which inform us if an email has been opened and give us data as to what info information is popular using industry-standard technologies to help us monitor and improve our e-newsletter.
For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer martin.usher@relchron.com
Access to your data
You are entitled to view, amend, or delete the personal information that we hold.
Email your request to our data protection officer:
Martin Usher
Hot Solder Limited
Unit 26, Dunnikier Business Park
Midfield Drive
Kirkcaldy
Fife, KY1 3LW
Telephone +44 (0) 1592 377554
Changes to the privacy notice
We may from time to time update the privacy policy and we would encourage you to come back to this section of our website periodically to check for updates.